About Electric Bikes Plus

Electric Bikes Plus is an electric bike webstore associated with South Beach Cycle, a brick and mortar ebike store located in Pompano Beach, FL.

We offers quality eBikes from some of the leading brands in the industry at competitive prices and personalized service. Electric Bikes Plus also sells Kids Balance Bikes — the perfect first bike for your toddler.

Our mission is to change the perception of electric bikes and ebike riding. We love to educate, inspire and engage the public about this new remarkable two-wheel electric riding option.

While electric bikes have become common place in Asia, having sold over 30,000,000 units just last year.1 Many Americans still don’t know what an electric bike is. Simply put, it’s a regular bike powered by a small motor charged by lithium-ion battery. They come in all shapes, sizes and configurations.

While some traditional bike enthusiasts consider electric bike riding as cheating, there are a number of benefits eBikes offer that regular bikes don’t. Among them is the ability for the average adult to ride as much as 50 miles or more, without breaking a sweat.

With the inception of pedelec (also known as pedal assist), the rider controls the amount of electric power used to help them pedal via a digital controller on the handle-bars. So, if its your desire to get exercise, you  can get the best of both worlds with an eBike.

I encourage to look around eCyclePlus.com and checkout the different eBikes on the website. Each brand and bike has been selected due to their quality, purpose and riding experience.

We love to help people learn about eBikes and have an assortment of demos for you to try. Please let us know if you have any questions about ARE amazing two-wheel riding optionS and we’ll be happy to help in anyway we can.

Return Policy
RETURNS

Bikes purchased but not shipped are subject to a 10% processing fee. There are no returns after 21 days of receiving your bike. Barring manufacturer defect, to be eligible for a return the bike must be unused, free from dirt, dust, or any fragrances, and shipped back in the same packaging and condition that you received it and meet the following criteria…

    • Box must be sealed
    • Subject to a 25% restocking fee
    • Original shipping charges are non-refundable
    • Customer pays shipping both ways
  • Accessory/replacement part orders:
    • No returns after 30 days of receiving
    • To be eligible for a return, the item must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it
    • Original shipping charges are non-refundable
    • Customer pays shipping both ways
    • Subject to a 25% restocking fee
  • Used items:
    • No returns, except in rare cases of breakage and malfunction during shipping
  • Non-returnable items:
    • All merch (clothing, hats, etc)
    • Batteries
    • Special orders
    • Sale items
    • Gift cards
    • Gifted orders

Before a return is sent, the customer must have written approval of said return from Electric Bikes Plus. If a customer sends a return without the written consent of Electric Bikes Plus a refund will not be issued and the customer will have to pay shipping to get the item returned, or, sacrifice the item.

If your approved return passes our inspection, you may receive an exchange, store credit, or a refund. Please address your return to:

South Beach Cycle
3322 E. Atlantic Blvd.
Pompano Beach, FL 33062

*Please give us heads up after you send your return by emailing info@eycycleplus.com. If possible, please provide a tracking number.

*If non-returnable items are returned without authorization from our Customer Experience team, they will be returned to the customer immediately and customer will be notified. Restocking fees may apply to unauthorized returns.

PRE-ORDER CANCELLATIONS
Any and all pre-orders that are canceled prior to shipping are only eligible for a 90% refund of the total order price.

Celebrate Our End of The Year SALE!

Submit your email address to receive your Coupon (code) good for any eBike online or at our store.

Limited time offer.